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STAR Support Services

In an ever changing environment where organizations are constantly changing their IT infrastructure, they are often faced with the challenges of delivering new products and services which are necessary to meet growing demands of their business. In many cases, the challenge lies in having the technical resources available to implement the hardware and/or software needed to deliver the products and services required.
Our Processes, People and Facilities work in conjunction with any organization, regardless of size, to meet their IT challenges. Our goal is to utilize our years of experience to lead the customer's efforts in the right direction and to work seamlessly with the customer's internal resources to complete the work as defined.

Our engineers rely on well-defined and executable processes that begin by working in concert with the customer to assess and understand their current environment, strategic goals and direction. We then design and implement a fully functional solution that dovetails with the current environment.


 

Star Systems Engineering offers a variety of support services and options to keep your organization functioning efficienlty including the following:

Types of support service contracts include:

  • STARstart - installation and configuration of all hardware and software listed throughout this web site, plus a few others!
  • STARsupport- on-site, web, and telephone support contracts are provided on an hourly, monthly, or annual basis to our clients.
  • Sun Spectrum Support Contracts - on-site hardware maintenance service, Solaris operating System updates, SunSolve database access

To request technical support, please email a description of your problem.)

 

 

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